Privacy policy

Nadège Language Academy
Last updated: 25/10/2025

1. Introduction

Nadège Language Academy is committed to protecting your personal data and respecting your privacy in line with UK GDPR and data protection laws. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

2. Who We Are

Nadège Language Academy provides online and community-based language tuition for children, young people, and adults.

Sole Trader Name: Nadège Mouminin
Contact: 

Email: info@nadegelanguageacademy.co.uk

3. What Information We Collect

We may collect the following data when you or your child uses our services:

• Full name of learner and parent/guardian (for under-18s)

• Date of birth (for age-appropriate services)

• Email addresses and phone numbers

• School year group (if applicable)

• Emergency contact details (optional)

• Medical or learning support information (if voluntarily provided)

• Record of sessions attended or cancelled

• Payment details (only if needed – we do not store card info)

• Consent forms and safeguarding documents

4. How We Use Your Data

We collect and use your data for the following purposes:

• To deliver language tutoring services

• To communicate with parents, learners, or guardians

• To ensure learner safety and wellbeing

• To provide appropriate support or adapt lessons as needed

• To comply with legal and safeguarding requirements

• To process payments and manage invoices

• To analyse and improve our services (e.g., anonymised statistics)

We do not share your data with third parties for marketing purposes.

5. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

• Consent: You have given clear permission (e.g., via consent forms)

• Contract: We need the data to provide a service you’ve requested

• Legal obligation: We’re required to keep records for safeguarding or HMRC

• Legitimate interests: To manage and improve our tutoring services
  
  

6. Data Storage and Security

We take all reasonable steps to protect your data:

• Information is stored securely on password-protected systems

• Only the tutor and authorised personnel have access to learner data

• Paper records (if any) are stored securely and shredded after use

• We do not record live lessons unless we have written consent

7. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Learner records: up to 3 years after the last lesson

• Consent forms: up to 1 year after lessons end

• Financial records: 6 years (as required by HMRC)

You may request deletion of your data earlier, unless we are legally required to keep it.

8. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or outdated data

• Request deletion of your data (in certain cases)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/

9. Cookies and Website Use

If we operate a website, it may use cookies to improve functionality.
No personal information is collected through cookies unless you submit it via forms or contact pages.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Nadège Language Academy

• Email: info@nadegelanguageacademy.co.uk